FAQ: Technical Support

If you forgot your password, please click on the button 'Forgot Password' on the login page and follow the instructions.

If you forgot your username, you can simply use the email address you registered with us.

If you do not have an user account yet, please click on the link Register. Registering with us is free.

If you still experience problems, please do not hesitate to contact us using the contact form. We are happy to assist you.

Please click on Login. You will see the login form, where you can find the button 'Forgot Password' on the bottom right of the form. Please click on this button and follow the instructions. If you still experience problems, please do not hesitate to contact us using the contact form. We are happy to assist you.

Alternatively to your username you can also log in with your email address, which you used to register with us. If you still experience problems, please do not hesitate to contact us using the contact form. We are happy to assist you.

Right now, we can offer you our support via our contact form. only. If you need any help, please have a look at our FAQs section first to check, if your question is already answered there. If you cannot find an answer, please do not hesitate to contact us using our contact form. We will answer as fast as we can. We think a great customer support is vital and therefore we answer your enquiries ourselves.

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